FAQ

Frequently Asked Questions

How much is shipping?

Shipping is free on every order.

How long will my order take?

Orders process in 1–3 business days and typically arrive within 7–15 business days. You'll get tracking by email.

Do you have a guarantee?

Yes — a 30-day money-back guarantee on eligible items. See our Refund Policy.

Can I track my order?

Absolutely. Visit our Track My Order page any time.

What if my item arrives damaged?

Contact us within 48 hours and we'll send a replacement or refund at no cost to you.

How do I contact you?

Head to our Contact page — we usually reply within 24 hours.