Shipping Policy

We offer free standard shipping on every order.

Processing time

Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking as soon as your order ships.

Delivery time

Estimated delivery is 7–15 business days for most items, depending on your location and the product. Larger items (cat trees, treadmills, litter robots) may take slightly longer.

Tracking

Every order includes tracking. You can follow your package any time on our Track My Order page.

Questions?

Email our support team and we'll help right away.